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why people buy replica parts and not the real deal...... :ra

PostPosted: May 8th, 2008, 10:54 pm
by MR-3C
a while back, i had to remove the spoiler from my sprint due to its mounting bolts deforming the polyurethane of the spoiler, making it look pretty ordinary

on the 9th april i found myself in a position where i could afford to purchase an replacement

now, i was faced with the options:
1: find a original lip spoiler in good condition
2: purchase an aftermarket lip style spoiler from a recognised and established special vehicles workshop
3: buy a generic copy of #1 or #2 from a run of the mill bodykit supplier

now, #1 had the obvious problem that the original fault would eventually re-occur, so it came down to #2 or #3, wanting to do the right thing by the workshop that had been in business for at least the last 25 years, i referenced an email i'd recieved mid last november (less than 6 months before i ordered it) stating:

Dear ****,

Yes mate $285.00 ready to be painted


- recognised workshop


and dialled..... after a brief chat i established that i was now up for $385, a $100 increase (yes, more than 25%) in 6 months, but with a car show looming just a month over the horizon, i swallowed my annoyance, gave my credit card number over the phone for the $405 (including postage), explained the importance of speedy delivery, got told it would be posted that day, and sat down to wait

fast forward a fortnight (to the 25th), it still hadnt turned up, so after phoning the local post office, i phoned the guy on the friday, he didnt know what was going on, took my phone number and promised to find out over the weekend.... moot point considering i needed it there and then to get it painted so i could fit it in time for the show
next monday (28th) i phoned him, and he said the spoiler had turned up in his brothers boot after he'd given it to his brother to post, and that he'd ensure it was posted that day

still hadnt recieved it by mid afternoon today, phoned him up, and pretty much the first thing he says is that its still there in melbourne...... turns out australia post gave it back to him after 3 days because its too long, and he didnt have my number so he could make alternate arrangements.....

he gave me the option of either organising my own freight, or paying an extra $68 to cover the freight charge he'd been quoted

now, i'm thoroughly fed up with it all by this point, i've tried to do the right thing by someone who did the development work (instead of just making a mould of the XR lip spoiler), and not only do i feel like i'm getting ripped off on the purchase price, but ive been messed around with delivery, and have been forced to present a car that looked worse than it shouldve for a car show, just because i tried to do the right thing

my solution? had a yarn with the panelbeater we deal with at work, he put me in touch with his guy, and all should be sorted out by the end of next week...... just disappointing that an established workshop cant get thier together

:rant:

Re: why people buy replica parts and not the real deal...... :ra

PostPosted: May 9th, 2008, 1:19 am
by KIL HSV
mAN I WOULD HAVE LOST IT BIG TIME MAN SORRY TO HEAR THAT.

Re: why people buy replica parts and not the real deal...... :ra

PostPosted: May 9th, 2008, 1:27 am
by braiden
I would've went apeshit. You poor kent.

Re: why people buy replica parts and not the real deal...... :ra

PostPosted: May 9th, 2008, 6:55 am
by wicksy
trust me he did go apeshit, i felt sorry for him, had to present his car with no spoiler coz of the dodgy kents making promises and virtually lying to hiom

Re: why people buy replica parts and not the real deal...... :ra

PostPosted: May 9th, 2008, 10:48 am
by [chubbz]
thats just shit customer service, and a good way to give your business a bad name hope you got it all sorted mate.

Re: why people buy replica parts and not the real deal...... :ra

PostPosted: May 9th, 2008, 10:59 am
by wolf
any chance of naming names so we don't make the same mistake?

Re: why people buy replica parts and not the real deal...... :ra

PostPosted: May 9th, 2008, 11:04 am
by galapogos01
Yep, name the workshop. Make their reputation known.

Re: why people buy replica parts and not the real deal...... :ra

PostPosted: May 9th, 2008, 11:13 am
by Dansedgli
"established special vehicles workshop"

Re: why people buy replica parts and not the real deal...... :ra

PostPosted: May 9th, 2008, 12:23 pm
by wolf
i had a feelling who he was talking about thats why i said it.

i was planing on getting a front bar from said shop if it is the same shop i am thinking of.

Re: why people buy replica parts and not the real deal...... :ra

PostPosted: May 9th, 2008, 6:29 pm
by MR-3C
phoned him this afternoon (VERY busy day at work, its 6:30pm, im still here and i havent had lunch yet), told him i was pulling the pin and i wanted my money back, he protested that i'd already bought it, i told him i'd paid for something that i had not recieved, he said he doesnt organise freight, but when i pointed out that the first phonecall he'd said he'd send it up for the $20 we'd agreed on, he caved and said he'd send it......

now im just waiting to see if it turns up in one piece

i'd love to be able to name and shame, but im not too sure about the site's rules regarding that, but i think we're all aware of how few people have been around as long as this lot have, who made thier own version of the EA-ED XR lip spoiler.....

Re: why people buy replica parts and not the real deal...... :ra

PostPosted: May 9th, 2008, 6:35 pm
by wicksy
u serious, go to bank and reverse transaction

Re: why people buy replica parts and not the real deal...... :ra

PostPosted: May 10th, 2008, 11:51 am
by MR-3C
nah, dont get me wrong dylan, i'd like to get a genuine ford one, but they're NLA from ford (plus, the problem would resurface eventually), and the bloke this thread is about has been doing his own version of it almost as long as ford has..... i'm just disappointed that he's f****d me around like this

toby says hi btw

Re: why people buy replica parts and not the real deal...... :ra

PostPosted: May 10th, 2008, 2:41 pm
by 67rce
If im correct the guy in question has been doin them for longer than Fraud

Re: why people buy replica parts and not the real deal...... :ra

PostPosted: May 10th, 2008, 4:49 pm
by MR-3C
would that mean that technically the Ford XR lip spoiler is a copy?

Re: why people buy replica parts and not the real deal...... :ra

PostPosted: May 10th, 2008, 6:54 pm
by XRated
It's Mick Webb 'SVO'. Smug f...... I would've reversed the transaction.

Re: why people buy replica parts and not the real deal...... :ra

PostPosted: May 10th, 2008, 9:34 pm
by wicksy
lol i am not saying tahts it but what gives you the idea its home, u been stogged by him in the past

Re: why people buy replica parts and not the real deal...... :ra

PostPosted: May 11th, 2008, 9:25 am
by XRated
I thought it was obvious from the above, but he also mentioned that he ordered one from Mick Webb SVO and that he hadn't received it on time like promised; see here: viewtopic.php?f=20&t=2165&p=49786#p49786. It also seems like he was ripped off - they must've doubled in price for the same item! Granted they're a great looking spoiler...

I don't know why anyone is avoiding naming where he had the problem. If he is treated like that, then I don't suppose anyone else from here would want to risk it either.