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no reply from snort???

Posted:
September 26th, 2008, 9:05 pm
by sexyr6
i've got an issue with my dump pipe hitting on the steering shaft and i've been trying to contact geoff for the past three weeks.. anyone know if he's away, closed the doors or just avoiding me???
Re: no reply from snort???

Posted:
September 26th, 2008, 9:53 pm
by Dansedgli
tried calling him?
Re: no reply from snort???

Posted:
September 26th, 2008, 10:41 pm
by lowghia
dont worry dude... thats just snort...
there product is awesome, their contactability is horrendous..( BIG TIME). even when you spend thousands with them..
myself and MANY of my friends who have bought snort gear have all been thru it..
just keep calling and calling and calling and calling .. dont stop..
frustrating as hell and really bad to have to deal with but youll get there...
Re: no reply from snort???

Posted:
September 27th, 2008, 1:38 am
by Frost
Iv sent his fabricator a message to see if he knows if Geoff is away etc..
Ill post back when find out
Re: no reply from snort???

Posted:
September 27th, 2008, 2:59 am
by bentls
bradmans been waiting on his fuel reg for like 2 months now...
Re: no reply from snort???

Posted:
September 27th, 2008, 4:20 am
by Rollin
Yeh, Gozz and I had the same problems contacting Geoff. PITA. 6boost is no better, I think all turbo people suck at returning calls/answering calls/supplying correct parts/supplying any parts at all...
Anyway, with regards to your dump pipe hitting, what is the setup? V-band rear flange or the 6 bolt for an internally gated turbo? If V-band, you should be able to loosen it and twist the dump pipe a little for more clearance.
How are your engine mounts? If they are cactus the engine will rock around all over the place and you will have problems...
Re: no reply from snort???

Posted:
September 27th, 2008, 7:25 am
by sexyr6
Rollin wrote:Yeh, Gozz and I had the same problems contacting Geoff. PITA. 6boost is no better, I think all turbo people suck at returning calls/answering calls/supplying correct parts/supplying any parts at all...
Anyway, with regards to your dump pipe hitting, what is the setup? V-band rear flange or the 6 bolt for an internally gated turbo? If V-band, you should be able to loosen it and twist the dump pipe a little for more clearance.
How are your engine mounts? If they are cactus the engine will rock around all over the place and you will have problems...
thats interesting to know, as i got my kit from snort through ebay, it took him two months to send it and then when i got it the manifold wouldnt bolt up flush to the head with out hitting on the heater pipe below, sent the manifold back to him took another month to get it back..I reckon it must have been a BA type..
it's internal wastegate..
engine mounts are 12 months old, when the engine is cold the gap between the dump pipe and the stering shaft is no more than 5mm

Re: no reply from snort???

Posted:
September 27th, 2008, 7:56 am
by BI6TIM
It is fairly normal for Geoff to not answer the phone. You have to remember that Geoff is, apart from his unreliable and disloyal fabricator, the only staff at Snort performance. He has A LOT on his plate.
Because he wants to supply turbo kits to people such as yourselves at a VERY cheap price considering the quality of the product, he hardly makes any money out of the business. This is something I've been trying to convince him to remedy, so you should see the price of Snort kits go up slightly soon.
I'm sure people would rather pay an extra $500 for a kit and have more readily available customer service than the current setup!?
In any case, at the moment, Geoff is in Melbourne trying to setup a workshop as a distributor which will offer a total fitting service and the opportunity to purchase stock through them. That would be taking his concentration at the moment.
If I talk to him I'll mention you're trying to get on to him.
Re: no reply from snort???

Posted:
September 27th, 2008, 8:07 pm
by CaRtZ
Snort isn't a big business. its run out of the back yard so you cant expect it to be bang on like JMM, Mike's Dyno etc. plus the rumor goes that Geoff the Chef isnt big on... well...people. be paitent. but thier gear is worth it and im sure anyone who is running one of thier setups will vouch for em.
paitents is a vertue....good thing come to those who wait blah blah blah
Re: no reply from snort???

Posted:
September 28th, 2008, 7:34 pm
by Frost
I was just about to say Tim I got a reply saturday night from his fabricator saying the exact same thing
Re: no reply from snort???

Posted:
October 13th, 2008, 10:01 am
by sexyr6
sent him another email last night (9th one in five weeks).. hopefuly he will reply to that one..
Re: no reply from snort???

Posted:
October 13th, 2008, 10:14 am
by Dansedgli
Have you picked up the phone yet?
Re: no reply from snort???

Posted:
October 14th, 2008, 3:04 pm
by Mr. CVE
One of the benefits of going through a SNort Distrubitor ( Like CVE

) is that they do all the chasing.
If you get stuck, let me know and maybe I can help.
Oh and Bradman's reg is ready for him.
Re: no reply from snort???

Posted:
October 14th, 2008, 3:11 pm
by holmsy
Dansedgli wrote:Have you picked up the phone yet?
what is this phone you speak of?
Re: no reply from snort???

Posted:
October 17th, 2008, 4:43 pm
by sexyr6
have had a reply from Geoff, tells me he's been having issues with his ISP.. but getting sorted..
Re: no reply from snort???

Posted:
October 17th, 2008, 5:00 pm
by BI6TIM
sexyr6 wrote:have had a reply from Geoff, tells me he's been having issues with his ISP.. but getting sorted..
That is true. The website has run out of bandwidth (not sure if that's the correct way to explain it, anyway) every month for the last 3 or so months, I suppose that takes his email with it when it goes.
If it makes you feel any better, Geoff doesn't reply to my emails most of the time either. Call him!
If you have no luck with that, PM me and I'll help you out.
Re: no reply from snort???

Posted:
October 17th, 2008, 5:03 pm
by AaronEF8
have had a reply from Geoff, tells me he's been having issues with his ISP.. but getting sorted..
All the more reason to pick up the phone?
Re: no reply from snort???

Posted:
October 17th, 2008, 8:41 pm
by Mr. CVE
AaronEF8 wrote:have had a reply from Geoff, tells me he's been having issues with his ISP.. but getting sorted..
All the more reason to pick up the phone?
But the phone is all the way over there !!
much easier to type on here and whinge !!